Legal

Privacy Policy

Last updated: May 5, 2026

This Privacy Policy explains how oncroo. (“we”, “our”) collects, uses, and protects your information when you use our production management platform.

What we collect

Account info (name, email), production data (scripts, call sheets, cast and crew profiles, signed documents), and the usual technical telemetry every web app needs to function (IP, browser, error logs).

How we use it

Solely to operate, secure, and improve the service: routing emails to your cast and crew, parsing the scripts you upload, syncing weather to your call sheets, processing signatures, and answering your support requests.

What we never do

We do not sell your data. We do not share production data across customers. We do not train AI models on your scripts, breakdowns, or any other production content you upload. Period.

Sub-processors

We use a small set of vetted infrastructure providers to deliver the service:

  • Vercel (hosting + edge)
  • Supabase / Postgres (database + auth)
  • Resend (transactional email)
  • Stripe (billing + Connect payouts)
  • Cloudflare (DNS + DDoS protection)

Your rights

You can export or delete your data at any time from account settings, or by emailing hello@oncroo.com. We respond to verified requests within 30 days. GDPR and CCPA rights apply where relevant.

Retention

Active production data is retained while your subscription is active. After cancellation you have 30 days to export, then we permanently delete. Signed-document audit trails are preserved for 7 years for legal compliance.

Cookies

We use first-party cookies strictly for sign-in sessions and product analytics. No third-party advertising trackers.

Contact

Privacy questions? Email hello@oncroo.com. See also our Terms and Security pages.